Terms of Service

1. Introduction

Welcome to the AERL Pty Ltd (ABN 87 653 916 477) website. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with these Terms, you must not access or use our services.

2. Definitions

In these Terms:

• "AERL," "we," "us," or "our" refers to AERL Pty Ltd.
• "Website" refers to our website at aerl.com.au and all associated domains.
• "Services" refers to any products, services, content, features, technologies, or functions offered by AERL.
• "You" or "your" refers to the individual or entity accessing or using our Services.

3. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by posting an update on our Website. Your continued use of our Services after any modifications indicates your acceptance of the modified Terms.

4. Account Registration

Some of our Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property Rights

All content on our Website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of AERL or our content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Website, except as follows:

• Your computer may temporarily store copies of materials for viewing purposes.
• You may print or download one copy of a reasonable number of pages for your personal, non-commercial use.
• You may share materials on social media platforms if provided social sharing features.

6. Use Restrictions

You agree not to use our Services:

• In any way that violates applicable laws or regulations.
• To transmit any material that is defamatory, obscene, or offensive.
• To impersonate or attempt to impersonate AERL, an AERL employee, or another user.
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services.
• To attempt to gain unauthorized access to our systems or networks.
• To introduce viruses, trojans, worms, or other malicious code.

7. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, AERL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of our Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless AERL, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms or our Services shall be instituted exclusively in the courts of Queensland, Australia.

11. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12. SMS Marketing Program

AERL operates an opt-in SMS marketing program. This section describes the program and the terms that apply to your participation in it.

12.1 Program description

Our SMS program is used to send AERL business updates, product information, event invitations, order and warranty notifications, and related commercial communications to subscribed contacts. Message content varies and may include text and links to content on our Website.

12.2 How to subscribe

You join the program by providing your mobile number and giving express consent to receive SMS from AERL — through a form on our Website, on an event registration, or in person. We will not send marketing SMS to any number that has not opted in.

12.3 Message frequency and costs

Message frequency varies and depends on the program you have joined. Standard message and data rates from your mobile carrier may apply.

12.4 Opt-out and help

You can opt out of our SMS program at any time by replying STOP to any SMS we send. After replying STOP you will receive a final confirmation SMS, and we will then remove your number from the program. To re-subscribe, you must opt in again.

For help, reply HELP to any SMS we send, or contact us using the details below.

12.5 Carriers

Mobile carriers are not liable for delayed or undelivered messages.

12.6 Privacy

Your mobile number, and any data associated with your participation in the SMS program, is handled in accordance with our Privacy Policy.

12.7 Australian regulatory context

Our SMS program complies with the Spam Act 2003 (Cth). Every commercial SMS we send identifies AERL as the sender and includes a functional opt-out mechanism. If you believe you have received an SMS from us in error, please contact [email protected].

13. Contact Information

If you have any questions about these Terms, please contact us at:

AERL Pty Ltd
75 Bluestone Circuit
Seventeen Mile Rocks
Queensland, Australia
Email: [email protected]
Phone: +61 1800 950 865